Search Our FAQ
Need help with an item not purchased on newbalance.com? Click here.
Mon - Fri 9AM - 8PM (EST)
Sat 9AM - 1PM (EST)
Get help and support or provide feedback:
The Email service is available from Monday to Friday from 9:00 to 20:00.
You can reach us at: 0800 0232242
Mon - Fri 9 AM - 8 PM (EST)
Closed Sat & Sun
Non Web Orders
For items purchased from our stores or a retailer, kindly contact the point of purchase directly.